For pizzerias

Take pizza orders by text — even when the phone's on fire

Friday night your phone is ringing off the hook and your line cook is making a pie with their shoulder. RingBackSMS takes pizza orders by text, sends them to your POS, and quotes pickup times.

Free plan forever. No credit card required.

Tony's Pizza
Text Message • Now
Hi! Tony's Pizza here. Want to order? Reply MENU or just tell me what you want.
1 large pepperoni 1 large margherita 2 cokes
Got it — 1 LG Pepperoni ($18), 1 LG Margherita ($19), 2 Cokes ($6) = $43. Pickup in 25 min? Reply YES.
yes
Order #312 in the oven. Pay at pickup or tap to pay: stripe.com/tonys/312
62%
of calls to small businesses go unanswered
85%
of callers won't call back if you miss them
<3s
RingBackSMS average response time
24/7
AI coverage including after hours

You know this pain

Friday night nobody can pick up

Kitchen is slammed, line cooks are shoulder-dialing the phone. Every missed call is $25-40 walking out the door.

Voicemail is useless for pizza

Pizza is an impulse buy. If you call back in 20 minutes they already ordered from the chain down the street.

Order-taking pulls cooks off the line

Every phone order your cook takes is 3 minutes they're not making pies. Throughput tanks during the rush.

What you get

Every feature built for how your business actually runs.

AI order-taker with modifiers

Handles half-and-half pizzas, size upcharges, and allergy notes in natural conversation.

<3 second reply

First response in under 3 seconds — before the caller hits the next shop.

Two-way POS sync

Square, Clover, Toast, Shopify. Import your menu or push RingBackSMS items back to POS, with full sync history.

Reorder memory

"Last time you got the large pepperoni — reply SAME to reorder." Regulars checkout in two taps.

Holiday-aware hours

Per-day business hours plus closed-date calendar — the AI knows when you're actually open.

Escalates the weird stuff

Allergies, complaints, big-party asks → push notification so you can take over in one tap.

How it works

01

Sync your menu from Square / Toast

One-click import, modifiers included. Takes 90 seconds.

02

Caller orders by text

They call, can't reach you, order by text in the same time it took to dial.

03

Ticket prints in the kitchen

Confirmed orders post to your POS and print like any other register ticket.

From businesses like yours

Friday revenue is up 22% since we started. The AI handles 3x the calls we used to.
Tony D.
Owner, Tony's Pizza
My kitchen staff stopped yelling at the phone. That alone is worth it.
Frank R.
Owner, Corner Slice
We had customers who would just text-order. The AI handles them perfectly and they never call back live.
Sal B.
Owner, Sal's Pies

*Representative examples. Customer names and figures are illustrative.

MonthlyAnnual2 months free

Starter

Freeforever

Try it risk-free

25 SMS/month
  • 1 phone number
  • AI fallback responses
  • Voicemail transcription & tags
  • Reply templates
  • Email notifications
Start Free
Most Popular

Growth

$79/month

Most small shops

750 SMS/month
  • Everything in Starter
  • Order, Meeting & Inquiry flows
  • POS integration (Square, Clover, Toast, Shopify)
  • Caller memory & reorder shortcuts
  • Custom AI personality
  • Daily digest email
  • Priority support
Start 14-day trial

Scale

$199/month

Multi-tech / multi-location

5,000 SMS/month
  • Everything in Growth
  • Slack notifications
  • Two-way POS catalog sync
  • Recovery funnel analytics
  • Urgency keyword escalation
  • AI ↔ human handoff tracking
  • Priority phone support
Start 14-day trial

Enterprise

Custom

Custom needs

Unlimited SMS
  • Everything in Scale
  • Dedicated infrastructure
  • SLA & compliance
  • White-glove onboarding
Contact us

Frequently asked questions

Does it handle pizza modifiers?

Yes — half-and-half, toppings, crust, size, and special instructions all work natively. The AI clarifies ambiguity ("extra cheese on the whole pie or just half?") and confirms before sending to POS.

Can it read specials?

Yes. Update specials from your dashboard and the AI quotes them in every conversation until they expire.

What about delivery?

If you use Uber Eats / DoorDash, the AI routes delivery requests there. For in-house delivery we'll collect address and hand off to your dispatcher.

What if someone orders 30 pies for an event?

Large orders escalate to you via push so you can quote the right lead time.

Does it work with Toast?

Yes, along with Square, Clover, and Shopify. Toast orders appear as native kitchen tickets.

Stop losing customers to voicemail

Free to start. Set up in 5 minutes. Recover every missed call — starting today.