For cafés & bakeries

Turn morning-rush missed calls into preorders

The 7-9 AM rush makes your phone useless. RingBackSMS takes coffee and pastry preorders overnight and during the rush so customers skip the line.

Free plan forever. No credit card required.

Morning Glory Café
Text Message • Now
Hi! Morning Glory here. Preorder your coffee and breakfast? Reply with your order.
1 oat latte, 1 almond croissant, ready at 8:15
Got it — 1 Oat Latte ($5.50), 1 Almond Croissant ($4.25) = $9.75, ready 8:15. Reply YES to confirm.
yes
Ready 8:15 under your name. Skip the line — pickup counter on the right.
62%
of calls to small businesses go unanswered
85%
of callers won't call back if you miss them
<3s
RingBackSMS average response time
24/7
AI coverage including after hours

You know this pain

The 8 AM line is out the door

Customers give up when they see the line. Preorders = served revenue.

Phone is impossible during the rush

Barista has 8 drinks on deck. Picking up the phone adds 2 minutes to every queue. Baseline: zero calls answered.

Night-before preorders lost

Regulars want to preorder tonight for tomorrow morning. Your voicemail doesn't cut it.

What you get

Every feature built for how your business actually runs.

AI order-taker with modifiers

Handles half-and-half pizzas, size upcharges, and allergy notes in natural conversation.

<3 second reply

First response in under 3 seconds — before the caller hits the next shop.

Two-way POS sync

Square, Clover, Toast, Shopify. Import your menu or push RingBackSMS items back to POS, with full sync history.

Reorder memory

"Last time you got the large pepperoni — reply SAME to reorder." Regulars checkout in two taps.

Holiday-aware hours

Per-day business hours plus closed-date calendar — the AI knows when you're actually open.

Escalates the weird stuff

Allergies, complaints, big-party asks → push notification so you can take over in one tap.

How it works

01

Import your menu

5-minute setup — paste in drinks and pastries with prices, or sync from Square.

02

Customers preorder by text

Night before or during the rush — the AI takes the order and queues it.

03

Order ready on time

Ticket hits the counter with pickup time. Customer walks in, grabs bag, leaves.

From businesses like yours

Preorders are 30% of our 7-9 AM revenue now. The line is still long but it moves twice as fast.
Alice P.
Owner, Morning Glory
My regulars text-order their usual before they even wake up. I make it when they walk in.
Sam K.
Barista, Third Wave Coffee
Custom cake inquiries used to die in voicemail. Now every one gets a quote within minutes.
Nadia R.
Owner, Crumb & Kin Bakery

*Representative examples. Customer names and figures are illustrative.

MonthlyAnnual2 months free

Starter

Freeforever

Try it risk-free

25 SMS/month
  • 1 phone number
  • AI fallback responses
  • Voicemail transcription & tags
  • Reply templates
  • Email notifications
Start Free
Most Popular

Growth

$79/month

Most small shops

750 SMS/month
  • Everything in Starter
  • Order, Meeting & Inquiry flows
  • POS integration (Square, Clover, Toast, Shopify)
  • Caller memory & reorder shortcuts
  • Custom AI personality
  • Daily digest email
  • Priority support
Start 14-day trial

Scale

$199/month

Multi-tech / multi-location

5,000 SMS/month
  • Everything in Growth
  • Slack notifications
  • Two-way POS catalog sync
  • Recovery funnel analytics
  • Urgency keyword escalation
  • AI ↔ human handoff tracking
  • Priority phone support
Start 14-day trial

Enterprise

Custom

Custom needs

Unlimited SMS
  • Everything in Scale
  • Dedicated infrastructure
  • SLA & compliance
  • White-glove onboarding
Contact us

Frequently asked questions

Can it take custom cake orders?

Yes. The AI collects size, date, flavors, reference photos, and budget, then hands the thread to you for pricing. You see the full inquiry in one message.

What about allergy questions?

The AI answers ingredient and allergen questions from your menu data. For anything uncertain it defers to you.

Will it work for wholesale accounts?

Recurring wholesale orders escalate to you so you can handle them personally — the AI handles retail walk-in preorders.

Does it sync to Square for Retail?

Yes. Menu sync and order push work for Square for Restaurants and Square for Retail.

Can I set daily 86-list?

Yes. Mark items sold-out from your phone in 2 taps — the AI stops offering them instantly.

Stop losing customers to voicemail

Free to start. Set up in 5 minutes. Recover every missed call — starting today.