When the kitchen is slammed and the phone keeps ringing, RingBackSMS texts every missed caller in under 3 seconds, takes their order, and sends it straight to your POS.
Free plan forever. No credit card required.
62% of calls during peak hours go unanswered. Every missed call is a customer who ordered from the place that picked up.
Your line cooks and servers shouldn't be order-takers. The phone pulls them off tables and slows the kitchen.
By the time you call back, the customer already ate somewhere else. The average callback takes 47 minutes — dinner is over.
Every feature built for how your business actually runs.
Claude-powered AI reads your menu, answers questions, and walks the customer through an order in natural conversation.
Every missed call gets a personalized SMS within 3 seconds. Customers know you heard them before they call the next restaurant.
Works with Square, Clover, Toast, and Shopify. Menu imports automatically; orders appear in your POS as if they came from the register.
Send a Stripe payment link in the same conversation. Orders come in paid, pickup is contactless.
Closed Sunday? The AI still takes preorders for Monday. Your competitors are asleep; you're booking revenue.
Allergies, complaints, or weird requests escalate to you instantly via push or Slack. The AI knows when to hand off.
One click to sync your menu from Square, Clover, or Toast. New items and 86-list updates flow automatically.
A hungry caller rings during the rush. Twilio detects the missed call and fires the flow within 3 seconds.
The AI takes the order by text, sends a payment link, and drops the confirmed ticket in your POS queue.
“We used to lose 15-20 pickup orders every Friday to missed calls. Now they all come in as texts. Paid itself back in the first weekend.”
“Our food truck moves every day and customers can never reach us. The SMS ordering is the single best thing we've added.”
“I was spending an hour every day returning missed-call voicemails. Now I spend zero. The AI does it better than I did.”
*Representative examples. Customer names and figures are illustrative.
The host stand can't answer when every table wants a check. RingBackSMS texts back every missed caller, takes reservations, and answers menu questions so your team can work the floor.
Your truck moves every day and the line is 30-deep. RingBackSMS tells callers where you are, takes preorders by text, and holds them hot for pickup when the customer shows up.
Friday night your phone is ringing off the hook and your line cook is making a pie with their shoulder. RingBackSMS takes pizza orders by text, sends them to your POS, and quotes pickup times.
The 7-9 AM rush makes your phone useless. RingBackSMS takes coffee and pastry preorders overnight and during the rush so customers skip the line.
Try it risk-free
Most small shops
Multi-tech / multi-location
Custom needs
Yes — we support Square, Clover, Toast, and Shopify out of the box. Your menu syncs automatically and orders post back into your POS as regular tickets. No new device, no counter clutter.
The AI handles normal modifiers ('no onions', 'extra cheese') natively. For unusual requests or complaints it escalates to you via push notification so you can take over the thread personally.
Yes. You set your business hours and an after-hours greeting. The AI can either take preorders for your next open slot or politely collect a callback request — your choice per tenant.
Optional. You can enable Stripe payment links so orders arrive paid, or leave payment for pickup. Both work; most restaurants start with pay-at-pickup and switch on Stripe once they see the volume.
No. We provision a Twilio number that forwards to your existing line, or you can port your existing number. Either way, nothing changes for the customer.
Free to start. Set up in 5 minutes. Recover every missed call — starting today.