For plumbers

Capture every leak before it calls the next plumber

You can't answer the phone with your hands in a drain. RingBackSMS quotes diagnostic visits, detects emergency keywords, and books jobs on your calendar — so you walk off every job to new bookings.

Free plan forever. No credit card required.

Hendricks Plumbing
Text Message • Now
Hi! Hendricks Plumbing. What's going on? We'll text you a quote and book a visit.
kitchen sink is leaking under the cabinet pretty bad
Sounds urgent. We can come today 2-4 PM for an $89 diagnostic visit. Reply YES to book or call 555-2211 for immediate help.
yes please book it
You're on the calendar for today 2-4 PM. Mike will call 15 min before arrival. Put a bucket under the leak in the meantime.
62%
of calls to small businesses go unanswered
85%
of callers won't call back if you miss them
<3s
RingBackSMS average response time
24/7
AI coverage including after hours

You know this pain

Gloves on, phone unanswered

You're elbow-deep in a toilet flange. You physically cannot pick up. 85% of missed callers don't call back.

Emergency calls get lost

Real emergencies — floods, burst pipes — go to voicemail and get called back an hour later. You lose the job and the customer gets water damage.

Lead-response time = booked jobs

Whoever calls back first wins. If you're still under a sink, another plumber is quoting already.

What you get

Every feature built for how your business actually runs.

AI receptionist 24/7

Sounds like your front-desk person — quotes diagnostic and service visits, answers common questions, and only escalates the weird stuff.

<3 second replies

Customers get a real answer before they dial the next business on the list.

Books into your calendar

Booked confirmed appointments via a Cal.com booking link sent right in the conversation — works with Google Calendar, Square Appointments, and Acuity too.

Reminders + no-show defense

24-hour and 2-hour SMS reminders cut no-shows by ~50%. Customers can reschedule by text in one tap.

Emergency keyword detection

"Flood", "burst pipe", "no water" → instant push notification so you can call back immediately.

Quote diagnostic fees upfront

Sets expectations before the visit so there are no "but I thought it was free" moments.

How it works

01

Set your service area & rates

ZIP ranges, diagnostic fee, standard job pricing. 10-minute setup.

02

Caller describes the problem

The AI classifies urgency, quotes the diagnostic visit, and books on your calendar.

03

You show up to a paying job

All the context, address, and emergency tags are on your phone before you arrive.

From businesses like yours

I'm a solo plumber. Before RingBackSMS I lost 4-5 leads a day to voicemail. Now every one gets a text back and I book about half.
Mike H.
Owner, Hendricks Plumbing
Emergency flags saved me a customer last week. Call came in at 6 PM, AI flagged "burst pipe" and pinged me — I called back in 90 seconds.
Dave B.
Owner, B&B Plumbing
My truck days got 20% longer because I stopped spending evenings returning voicemails.
Ryan T.
Owner, Tight Seal Plumbing

*Representative examples. Customer names and figures are illustrative.

MonthlyAnnual2 months free

Starter

Freeforever

Try it risk-free

25 SMS/month
  • 1 phone number
  • AI fallback responses
  • Voicemail transcription & tags
  • Reply templates
  • Email notifications
Start Free
Most Popular

Growth

$79/month

Most small shops

750 SMS/month
  • Everything in Starter
  • Order, Meeting & Inquiry flows
  • POS integration (Square, Clover, Toast, Shopify)
  • Caller memory & reorder shortcuts
  • Custom AI personality
  • Daily digest email
  • Priority support
Start 14-day trial

Scale

$199/month

Multi-tech / multi-location

5,000 SMS/month
  • Everything in Growth
  • Slack notifications
  • Two-way POS catalog sync
  • Recovery funnel analytics
  • Urgency keyword escalation
  • AI ↔ human handoff tracking
  • Priority phone support
Start 14-day trial

Enterprise

Custom

Custom needs

Unlimited SMS
  • Everything in Scale
  • Dedicated infrastructure
  • SLA & compliance
  • White-glove onboarding
Contact us

Frequently asked questions

Does it know what's an emergency?

Yes. You define urgency keywords (flood, burst, no water, sewage, gas smell) and those calls bypass the AI and page you directly.

Can it quote flat-rate jobs?

Yes. Enter your flat-rate price book and the AI quotes common jobs directly. Unknown jobs get the diagnostic fee quoted instead.

Does it dispatch to multiple trucks?

Yes. If you have a team, the AI routes by ZIP and availability and sends the job to the right truck.

Will it handle commercial calls?

Commercial property calls escalate to you directly for custom quoting — the AI handles residential day-to-day.

What if customer is already in a flood?

The AI tells them to shut the main water valve, call 911 if electrical risk, and pages you for an emergency callback.

Stop losing customers to voicemail

Free to start. Set up in 5 minutes. Recover every missed call — starting today.