For HVAC contractors

Book service calls while you're on a rooftop

Peak-season no-AC calls overwhelm your phone. RingBackSMS triages, quotes, and books service visits so you walk off every rooftop to a packed schedule.

Free plan forever. No credit card required.

Cool Air HVAC
Text Message • Now
Hi! Cool Air HVAC. What's the issue — heating, cooling, or maintenance?
AC stopped working, 90 degrees in here
Ugh, sorry! We can come today 3-5 PM for a $95 diagnostic. Quick check — is your outdoor unit running? If not, check the breaker.
breaker is fine, unit not running
Booked for today 3-5 PM, tech Carlos will text 20 min before arrival. In the meantime close blinds and run fans.
62%
of calls to small businesses go unanswered
85%
of callers won't call back if you miss them
<3s
RingBackSMS average response time
24/7
AI coverage including after hours

You know this pain

Heat wave = phone meltdown

On a 100° day you get 50 calls in an hour. One human can't answer that. Nine go to voicemail.

Rooftops are not phone-friendly

You're 20 feet up with a recovery machine running. Every ring is a lost lead.

Maintenance plans need constant follow-up

Annual tune-up reminders fall through the cracks. Customers let their plans lapse and go to competitors.

What you get

Every feature built for how your business actually runs.

AI receptionist 24/7

Sounds like your front-desk person — quotes service and install visits, answers common questions, and only escalates the weird stuff.

<3 second replies

Customers get a real answer before they dial the next business on the list.

Books into your calendar

Booked confirmed appointments via a Cal.com booking link sent right in the conversation — works with Google Calendar, Square Appointments, and Acuity too.

Reminders + no-show defense

24-hour and 2-hour SMS reminders cut no-shows by ~50%. Customers can reschedule by text in one tap.

Maintenance reminders

Auto-nudges customers at 6/12 months for tune-ups. Keeps your service plan revenue sticky.

Peak-season scale

Heat wave or cold snap? The AI handles 50 simultaneous threads without breaking a sweat.

How it works

01

Set zones, rates, and tech availability

ZIP ranges, diagnostic fees, truck count. 15-minute setup.

02

Caller describes the issue

AI triages (no-cool, no-heat, maintenance, install), quotes the visit, and dispatches by availability.

03

Your techs arrive to paid jobs

Dispatch notes, priority flags, and history all on their phones.

From businesses like yours

Last heat wave we booked 40 service calls in one day without my dispatcher lifting a finger. Before, we'd have burned out on the phone.
Tony F.
Owner, Cool Air HVAC
Maintenance plan renewals are up 35% since the AI started nudging customers at the 12-month mark.
Marcus B.
GM, All Seasons Heating
My techs can actually focus on the job because dispatch runs itself now.
Javier P.
Owner, Summit HVAC

*Representative examples. Customer names and figures are illustrative.

MonthlyAnnual2 months free

Starter

Freeforever

Try it risk-free

25 SMS/month
  • 1 phone number
  • AI fallback responses
  • Voicemail transcription & tags
  • Reply templates
  • Email notifications
Start Free
Most Popular

Growth

$79/month

Most small shops

750 SMS/month
  • Everything in Starter
  • Order, Meeting & Inquiry flows
  • POS integration (Square, Clover, Toast, Shopify)
  • Caller memory & reorder shortcuts
  • Custom AI personality
  • Daily digest email
  • Priority support
Start 14-day trial

Scale

$199/month

Multi-tech / multi-location

5,000 SMS/month
  • Everything in Growth
  • Slack notifications
  • Two-way POS catalog sync
  • Recovery funnel analytics
  • Urgency keyword escalation
  • AI ↔ human handoff tracking
  • Priority phone support
Start 14-day trial

Enterprise

Custom

Custom needs

Unlimited SMS
  • Everything in Scale
  • Dedicated infrastructure
  • SLA & compliance
  • White-glove onboarding
Contact us

Frequently asked questions

Can it handle no-cool emergencies in a heat wave?

Yes — "no AC", "no cool", "100 degrees" all trigger high-priority routing and same-day booking if you have availability.

Does it dispatch by tech / zone?

Yes. Set your techs' service areas and availability, and the AI routes each booking to the right truck automatically.

Can it upsell maintenance plans?

Yes. After a diagnostic visit, the AI can offer your maintenance plan via SMS with one-tap signup.

What about install quotes?

New system install requires an in-home visit — the AI collects the basics (home size, existing system age, fuel type) and books the sales visit.

Does it work with dispatch software?

Integrates with ServiceTitan, Housecall Pro, and Jobber via webhook. Custom dispatch software works via API.

Stop losing customers to voicemail

Free to start. Set up in 5 minutes. Recover every missed call — starting today.