For florists

Send last-minute bouquets without losing the call

Funeral, birthday, anniversary — florist calls are urgent. RingBackSMS checks your arrangements, quotes delivery, and holds stems for pickup so you can keep arranging.

Free plan forever. No credit card required.

Petal & Stem
Text Message • Now
Hi! Petal & Stem here. What are you looking for?
need a sympathy arrangement delivered today if possible
We have our "White Lily Sympathy" ($65) and "Peaceful Garden" ($95) ready for same-day delivery in 94110. Which one, and what's the delivery address?
peaceful garden, 123 Oak St 94110
Beautiful choice. $95 + $12 delivery = $107. Card message? We'll deliver this afternoon.
62%
of calls to small businesses go unanswered
85%
of callers won't call back if you miss them
<3s
RingBackSMS average response time
24/7
AI coverage including after hours

You know this pain

Funeral calls can't wait

Sympathy orders are emotional and urgent. A voicemail feels like a failure on your worst day.

Arranging doesn't pause

You're mid-bouquet with wet stems. You can't wipe off and grab the phone.

Same-day questions eat your day

"Do you deliver to X?" "How much is sympathy?" "Open today?" — 20 calls, 20 interruptions.

What you get

Every feature built for how your business actually runs.

Catalog-aware replies

Matches customer questions against your catalog in real time — name, price, photo, stock status.

Reserve by text

Customer replies YES and the item is on hold — reservation task appears in your inbox.

Remembers every caller

Returning shoppers are recognized instantly, past conversations summarized into the AI prompt.

Holiday-aware hours

Per-day schedules plus closed-date calendar — the AI honors your actual calendar.

AI ↔ human handoff

One-tap take-over — AI steps back, you finish the chat with full context pre-collected.

Reply templates

Save your most-used responses as one-tap snippets for the moments you take over.

How it works

01

Add your signature arrangements

Name, price, occasion, and a photo URL. 20-minute setup.

02

Caller texts an inquiry

The AI matches their need to your catalog, quotes delivery, takes the address.

03

You arrange, not answer

Order lands in your inbox with all details. You focus on the flowers.

From businesses like yours

I run a 200-sq-ft flower shop solo. The phone used to be my biggest stressor. Now customers text me and I don't look at my phone until I'm done arranging.
Elena V.
Owner, Petal & Stem
Sympathy orders used to take 3-4 callbacks and I'd lose half of them. Now every one gets an immediate warm reply and I close most of them.
Grace R.
Owner, Whispering Petals
Last Valentine's Day the AI handled 60 orders in a day without me touching the phone once.
Priya K.
Owner, Rose & Bloom

*Representative examples. Customer names and figures are illustrative.

MonthlyAnnual2 months free

Starter

Freeforever

Try it risk-free

25 SMS/month
  • 1 phone number
  • AI fallback responses
  • Voicemail transcription & tags
  • Reply templates
  • Email notifications
Start Free
Most Popular

Growth

$79/month

Most small shops

750 SMS/month
  • Everything in Starter
  • Order, Meeting & Inquiry flows
  • POS integration (Square, Clover, Toast, Shopify)
  • Caller memory & reorder shortcuts
  • Custom AI personality
  • Daily digest email
  • Priority support
Start 14-day trial

Scale

$199/month

Multi-tech / multi-location

5,000 SMS/month
  • Everything in Growth
  • Slack notifications
  • Two-way POS catalog sync
  • Recovery funnel analytics
  • Urgency keyword escalation
  • AI ↔ human handoff tracking
  • Priority phone support
Start 14-day trial

Enterprise

Custom

Custom needs

Unlimited SMS
  • Everything in Scale
  • Dedicated infrastructure
  • SLA & compliance
  • White-glove onboarding
Contact us

Frequently asked questions

Can it handle same-day delivery?

Yes. Set your same-day cutoff time and delivery ZIPs — the AI quotes delivery fees and confirms cutoff windows automatically.

What about custom bouquets?

Custom orders (weddings, big events, specialty arrangements) escalate to you via push so you can quote personally. The AI pre-collects colors, flowers, occasion, and budget.

Does it handle card messages?

Yes — the AI asks for the card message and delivery instructions as part of the order flow.

Can it sell signature arrangements?

Yes. Mark your top 5-10 arrangements with photo URLs and the AI quotes them instantly. Walk-in customers can see them on your storefront, phone customers get them via text.

What about wire service (FTD / Teleflora) orders?

Wire orders still come through your wire service as usual. RingBackSMS handles direct phone inquiries — the majority of your local business.

Stop losing customers to voicemail

Free to start. Set up in 5 minutes. Recover every missed call — starting today.