Your callers want to know if you carry something before they drive over. RingBackSMS checks your catalog, answers instantly by text, and holds the item for pickup.
Free plan forever. No credit card required.
You can't leave a customer at the counter to answer. The caller hangs up and drives to the next shop.
Same 3 questions all day — in stock? how much? hours? — and each one pulls you off the floor for 2 minutes.
Brides browse on Sunday. Parents plan birthdays at midnight. Your competitors' websites capture those leads; your voicemail buries them.
Every feature built for how your business actually runs.
The AI matches customer questions against your product catalog in real time. "Any blue scarves?" → photo + price + in-stock status in 3 seconds.
Customers can reserve an item via text with a single "YES". The reservation shows up on your action-items inbox for pickup confirmation.
Callers get a real answer before they dial the next shop. No more "let me check and call you back."
Answer 'are you open?' and 'do you have it?' inquiries overnight, on Sundays, and during holidays — even when the shop is dark.
Custom-cake sizing, wedding consultations, and bespoke orders escalate to you via push so you can take over personally.
Mark items "in stock" / "out of stock" with a toggle. No SKUs, no barcodes, no Shopify migration. Built for shops with <500 items.
Paste in a product list with prices, or let the AI pull them from your Instagram / website. Toggle each one "in stock" when you get it.
The AI searches your catalog, finds the match, and replies with name + price + photo + in-stock status — in under 3 seconds.
Reply YES and the item is on hold for pickup. You get a task in your inbox; they get a confirmation text.
“I run a 200-sq-ft flower shop solo. The phone used to be my biggest stressor. Now customers text me and I don't even look at my phone until I'm done arranging.”
“Custom cake inquiries used to come in by phone and I'd miss half of them. Now every bride gets an immediate reply, and I close them at like 3x the rate.”
“Wedding photographers live and die by lead response time. I book about 70% of the inquiries that hit within 5 minutes — RingBackSMS gets me there every time.”
*Representative examples. Customer names and figures are illustrative.
Funeral, birthday, anniversary — florist calls are urgent. RingBackSMS checks your arrangements, quotes delivery, and holds stems for pickup so you can keep arranging.
Brides and parents plan at midnight. RingBackSMS collects size, date, flavors, and reference photos so every inquiry lands in your inbox ready to quote.
Lead response time decides who gets booked. RingBackSMS replies instantly, collects date + venue + package interest, and hands hot leads to you with full context.
Your regulars text you from the parking lot. RingBackSMS checks your catalog, answers size and stock questions, and holds items for pickup so you can stay on the floor.
Try it risk-free
Most small shops
Multi-tech / multi-location
Custom needs
No — that's exactly what RingBackSMS is designed to avoid. Each product has a simple in-stock toggle. No SKUs, no barcodes, no reorder points. If you need real inventory, use Shopify; if you need fast replies to 'do you have it?', use us.
You add products through a simple form (name, price, description, photo URL, in-stock toggle). The AI matches inbound questions against the catalog via token and description match. Typical setup takes 20 minutes.
Yes. When there's a match, the AI offers to hold the item and creates a reservation task in your dashboard when the customer replies YES. No payment required at reservation time.
Custom cakes, bouquets, and bespoke items escalate to you via push notification. The AI collects the basic info first (size, date, budget, photo references) so you have everything you need when you take over the conversation.
No. Customers reach you wherever they already call. RingBackSMS only handles the SMS/voice channel — your Insta DMs stay where they are.
Free to start. Set up in 5 minutes. Recover every missed call — starting today.